MAINTENANCE AGREEMENT:Strings offers an optional maintenance policy to cover damage and or loss. This policy will cover comprehensive repair for the rented instrument in all damage except that which is caused by negligence. This fee also provides greater coverage to the renter towards replacement if the instrument is destroyed. This fee is $2.00 per month for violin & viola and $5.00 per month for cello & bass. This fee does not apply towards equity. Appearance damages (i.e. scratches, dents, and finish) are not covered in so far as they do not hamper the functioning of the instrument. Cassandra Strings must perform all repair work. Anyone other than Cassandra Strings should not be requested or permitted to work on the instrument for the renter would be responsible for any resulting damage and the cost to correct any repairs deemed inadequate. If the renter declines this optional coverage, the renter shall be responsible for any and all repairs or replacement at standard prices. MAINTENANCE FEE COVERAGE: Provided that all rental payments are prompt and current, this agreement offers the following coverage:
Free periodic check-ups and minor adjustments due to normal usage
Non-negligent damage by repairing or replacing.
Bow Rehair as necessary.
Loss due to burglary with visible sign of force and police report filed.
Strings breakage is included.
Items not covered include:
Negligent care or mishandling that results in extensive damage.
Loss due to fire, flood, earthquake, or other natural disaster.
LATE FEES: A late charge of $7.00 per month will be charged for all accounts that are 10 days past due; $15 for each bounced check. If the renter's account is past due 30 days, and if the renter fails to respond to relevant inquiries by Cassandra Strings, Cassandra Strings has the right to terminate maintenance and this agreement. The customer then becomes liable for the full retail cost to replace the instrument, including all reasonable legal fees and cost for collection. Cassandra Strings may take possession of the instrument wherever found, at school or elsewhere, with or without the knowledge of the renter. Return of the Rental Instrument cancels this agreement and voids all equity. Cassandra Strings Reserves the right to use any credit card or Bank account listed without notification to collect said charges past 30 days. BANKRUPTCY:In the event of bankruptcy by the renter, the rental property remains the sole property of Cassandra Strings and must be returned immediately. Any rental equity may still be used towards the purchase of an outfit as described above with any balance due in full at that time. EQUITY: 100% of all of your rental payments (excluding maintenance fees) can be applied to the price of a new or reconditioned instrument from
our shop. Current manufacturer's suggested retail prices or fair market value will be used in all rental equity sales and rental equity must be applied
to the purchase within 30 days of return of the rental instrument. Account must be kept current or all equities will be forfeited.
